{"id":3314,"date":"2025-07-04T14:50:43","date_gmt":"2025-07-04T14:50:43","guid":{"rendered":"https:\/\/tapwiki.net\/userguide\/?post_type=docs&#038;p=3314"},"modified":"2025-07-04T14:50:45","modified_gmt":"2025-07-04T14:50:45","slug":"i-cant-log-in","status":"publish","type":"docs","link":"https:\/\/tapwiki.net\/userguide\/docs\/troubleshooting\/having-trouble-were-here-to-help\/i-cant-log-in\/","title":{"rendered":"I Can&#8217;t Log In"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">If, after multiple login attempts, you continue to receive the message <em>&#8220;Please try again and check your spelling&#8221;<\/em>, you may need to reset your PIN.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To reset your PIN:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Select <strong>&#8220;Forgot Pin #&#8221;<\/strong> on the login screen.<\/li>\n\n\n\n<li>Enter the email address associated with your account.<\/li>\n\n\n\n<li>Check your inbox for an email with instructions to reset your PIN.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Follow the link provided in the email to create a new PIN and regain access to your account.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"featured_media":0,"parent":2717,"menu_order":6,"comment_status":"open","ping_status":"closed","template":"","doc_tag":[],"class_list":["post-3314","docs","type-docs","status-publish","hentry"],"comment_count":0,"_links":{"self":[{"href":"https:\/\/tapwiki.net\/userguide\/wp-json\/wp\/v2\/docs\/3314","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tapwiki.net\/userguide\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/tapwiki.net\/userguide\/wp-json\/wp\/v2\/types\/docs"}],"replies":[{"embeddable":true,"href":"https:\/\/tapwiki.net\/userguide\/wp-json\/wp\/v2\/comments?post=3314"}],"version-history":[{"count":1,"href":"https:\/\/tapwiki.net\/userguide\/wp-json\/wp\/v2\/docs\/3314\/revisions"}],"predecessor-version":[{"id":3336,"href":"https:\/\/tapwiki.net\/userguide\/wp-json\/wp\/v2\/docs\/3314\/revisions\/3336"}],"up":[{"embeddable":true,"href":"https:\/\/tapwiki.net\/userguide\/wp-json\/wp\/v2\/docs\/2717"}],"prev":[{"title":"Tap Report app is Misbehaving? Check App Permissions","link":"https:\/\/tapwiki.net\/userguide\/docs\/troubleshooting\/having-trouble-were-here-to-help\/tap-report-app-is-misbehaving-check-app-permissions\/","href":"https:\/\/tapwiki.net\/userguide\/wp-json\/wp\/v2\/docs\/2734"}],"wp:attachment":[{"href":"https:\/\/tapwiki.net\/userguide\/wp-json\/wp\/v2\/media?parent=3314"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/tapwiki.net\/userguide\/wp-json\/wp\/v2\/doc_tag?post=3314"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}