1. From your logged-in account, press Menu
2. Press More Options
3. Press Reset
Note: All users will need to connect to the Internet again to store permission levels on the phone for offline use.
Clearing and Updating The Cache Via Reset Using the Android App
⌘K
- Getting Started
- Learn the basics of Tap Report.
- Welcome to Tap Report!
- Creating An Account
- How to Log In on the Web
- How to Log In on the App
- How to Reset your Pin # on the App
- How to Reset your Pin # on the Web
- Getting the App on your Phone
- Connecting With A Property
- Connecting With A Property At Your Company URL (tapreport.io/)
- How to do Basic and Advanced Searches on the Web
- How To Reset Your Pin # on the Web With Your Employee ID
- Getting around the iOS App
- Getting around the Android App
- How to View Remaining Inspections on the iPhone
- Viewing Remaining Inspections on the Android App
- Alarms & Timers
- Learn the basics of Tap Report.
- General User
- Guide for the general user.
- Log In Options
- Adding/Modifying Your Account’s Email
- Changing Your Pin #
- Changing Your Role on the Web
- Setting Your Preferred Language
- Connecting With A Property
- Connecting With A Property At Your Company URL (tapreport.io/)
- How to Change Your Property Connection Title
- How to Add New Tabs on the Web
- How to Turn Off Scheduled Emails
- How to Change App Preferences
- How to Make Inspection Points Reappear Sooner On the Android App
- How To Turn On Auto-Sync
- Submitting Inspections on the Android App
- Submitting Inspections on the iPhone App
- Clearing and Updating The Cache Via Reset Using the Android App
- Swapping Smart Tags Using the Android App
- Viewing Inspections On the Web
- Viewing Inspections On Your Mobile Browser
- Viewing Inpections on the Android App
- Viewing Inspections on the iPhone App
- Syncing Using the Android App
- Viewing Remaining Inspections on the Android App
- Viewing Remaining Inspections on the Web
- How to Set an Inspection Point to “Not In Use” on the Web
- How to set an Inspection Point to “Not in Use” on the app
- How To Reset Your Pin # On the Web
- How to Reset Your Pin # On the App
- Adding Tap Report on Your Phone
- How to Check the Version of Your Tap Report App On Android
- Viewing Inspection History on the App
- How to Search on the Mobile App
- How To Reset Your Pin # On the Web With Your Employee ID
- How to Turn Off Notifications on the Web
- How to Start/End a Tour with a Key Fob
- How to View Remaining Inspections on the iPhone
- How to Restore Archived Inspection Points
- Guide for the general user.
- Administrator
- Guide for the Administrator user.
- Printing User History
- Approving and Denying Users
- Adding New Users/Accounts
- Advanced Searching for Users On the Web
- Viewing/Modifying Roles & Permissions On the Web
- How to Change Email Settings for Specific Roles/User Types
- How to Add Cause Codes On the Web
- Viewing/Modifying Inspection Types On the Web
- How to Add New Smart Tags/Inspection Points on the App
- How to Replace a Smart Tag on the App
- How to Archive Inspection Points On the Web
- How to Set Inspection Points as Due for Inspection
- Viewing and Editing Inspection Instructions on the Web
- Editing/Changing Inspection Point Settings On the Web
- Editing/Changing Location Settings On the App
- Submitting Inspections on Your Mobile Browser (Admin.)
- Submitting Inspections on the App (Admin.)
- How to Search for Inspections on the Web
- How to Download Inspection Reports On the Web
- Viewing Inspection Analytics
- How to Change Inspection Intervals On the Web
- Report on a Fire Watch Pylon Tag
- How to Download Upcoming Services
- How to Update Service Dates On the Web
- How to Update Service Dates On the App
- How to Generate a PDF Summary of Inspection Point History On the Web
- Accounts & Property Connections Explained
- Guide for the Administrator user.
- Service Provider
- A guide for service providers.
- Full Training Manual
- How to Log In
- How to Change Properties
- How to Update App Preferences
- How to View Remaining Inspections
- How to View Site Notes
- How to Replace or Activate a Barcode
- How to Sync
- How to login on the Web
- How to Add a Licence
- How To Add A Phone Number
- How to Add or Rename a Property, Building or Floor
- How to Add an Inspection Point Online
- How to Submit An Inspection Online
- How to Archive an Inspection Point
- How To Print a Deficiency Report
- How To Generate an S536 Annual Report
- How to Edit an Inspection Point’s Details Online
- How to Submit an Inspection
- Downloading a PDF via the App
- Temporarily Removed Project Usage
- A guide for service providers.
- Troubleshooting
- What’s New
- See what’s new with Tap Report.
- Range Highlight and Pop-up
- Search Specific Status
- Download Reports Custom Time
- New Fully Redesigned Analytics
- Split Feature
- Add Inspection Points Online!
- App Search Check Mark Feature
- 2-Factor Authentication is here!
- Inspection Point Pin Feature
- Map Feature
- New Android Redesign
- Tap Report Enhancements
- App Update – Now Shows Previous # Answer For Dynamic Q’s
- The New Tap Report IOS Version Is Here
- Android App Preferences
- New Search > Time Frame
- AutoFill Feature
- See what’s new with Tap Report.